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A comprehensive package of process and systems expertise provides clients with superior application support quality and performance.
Effective IT management has three characteristics: visibility, control and optimization. Implementing processes to ensure these principles guarantees the right results are produced every time.
CAI's IT Metrics and Productivity Institute is a consortium of worldwide experts. The institute is dedicated to the creation and dissemination of best practice standards in the IT and software industry.
Function Points: Sizing, Estimating, and More
May 13th, 2008
11:00am - 12:30pm Eastern Time
Coaching Distributed Teams
May 14th, 2008
9:30am - 11:00am Eastern Time
ITIL Service Management for Application Support
May 20th, 2008
Measuring and Managing New and Legacy Software
May 21st, 2008