Special Edition:  
  Focus on Dr. Herb Krasner  
  A CAI State of the Practice Interview  
       
       
  1.

Interview with Dr. Herb Krasner

 
  2.

Accumulating the Body of Evidence for The Payoff of Software Process Improvement

 
  3.

Using the Cost of Quality Approach for Software

 
  4. Site of the Week  
  5. Book of the Week  
  6. Archives  
  7. FAQ  
       
       
  Quote of the Week  
  "It's not that I'm so smart, it's just that I stay with problems longer."  
 

- Albert Einstein

 
       
       
  SPONSOR  
  The IT Metrics and Productivity Journal is sponsored by CAI, world leader in IT performance, productivity, and process.  
  www.compaid.com  
     
     
   

  

Focus on Dr. Herb Krasner
A CAI State of the Practice Interview
   
1. A CAI State of the Practice Interview with Dr. Herb Krasner
  Herb Krasner is a senior faculty member at the University of Texas at Austin, and the Director of the Software Engineering Industry Affiliates Program. He is also a successful software excellence consultant and President of Krasner Consulting. His personal mission, spanning several decades, has been to enable the development of superior software, and to stamp out poor quality software, wherever found. He is best known for his leading edge work on modeling the costs of software quality, reporting the ROI data for software process improvement, coaching organizational improvement programs and reporting the results from his empirical studies of professional programmers. He has published over 55 papers, articles and book sections, has spoken at many professional conferences and meetings, and is active in professional organizations and societies. Our interview with Professor Krasner took place in June of 2005.
  Click Here for the Interview with Dr. Krasner!
 
   
2. Accumulating the Body of Evidence for The Payoff of Software Process Improvement 
  Many companies in many different business sectors are reporting successful SPI programs. They report ROI figures between 5 to 1 and 9 to 1. This article by Herb Krasner summarizes SPI programs which have emerged in recent years while also exploring case histories, documenting ROI payoff data across business sectors, and examining other measures of payoff. It provides an outstanding introduction to the topic of SPI and is rich with data as well as bibliographic references (18 pages)
  Click Here to Read the Article!
 
   
3. Using the Cost of Quality Approach for Software
  Cost of software quality (CoSQ) is an accounting technique that is useful to enable our understanding of the economic trade-offs involved in delivering good-quality software. Commonly used in manufacturing, its adaptation to software offers the promise of preventing poor quality but, unfortunately, has seen little use to date. This article by Herb Krasner discusses the rationale and context for using CoSQ, then defines a basic CoSQ model that differentiates the costs involved with handling nonconformances due to a lack of quality, appraisal efforts performed for the achievement of acceptable quality, and efforts to prevent poor quality from occurring. (6 pages)
  Click Here to Read the Article!
 
   
4. Site of the Week
  The Software Process Resource Collection
 
   
5. Book of the Week
   
  Software Process Improvement by Robin B. Hunter (Editor), Richard B. Thayer (Editor)
   
  From the Book Description: "The creation of quality software on time and within budget has been a major problem facing the software industry for several decades. Consideration of software development and maintenance as an engineering discipline to control the developmental process can help alleviate these obstacles. This new book focuses on the best practices for software process improvement (SPI) and related international standards providing a valuable guide and reference. The text is a collection of original and republished papers providing a significant survey on the use of SPI and software process assessment (SPA) as practiced by companies such as Lockheed Martin, Siemens, and Hewlett Packard. Among the important features of the book are chapters on software process evaluation, how to best perform SPI, ISO 9000 and TickIT-an alternative approach to SPA, as well as the latest information on the CMM integration project. The text also provides vivid descriptions on the most important international and national standards for SPI, in particular ISO 9001, ISO 9000-3, ISO/IEC 9126. ISO/IEC 15504, ISO/IEC 12207. Software Process Improvement benefits software managers who want to learn about the requirements and effects of SPI, software process staff who need to understand the mechanisms of SPA and SPI, software developers who are affected by SPI and need to know how to apply it, and college students who want to understand the various methods of SPA and SPI".
   
  Click Here to Read More or to Buy the Book!
 
   
6. Archives
  Special Edition: Interview with Dr. Michael Cusumano, MIT Sloan School of Management
 
   
7. FAQ
  What is the IT Metrics & Productivity Journal?  
The IT Metrics and Productivity Journal is a FREE weekly eZine that covers Best Practices in Software Development, Software Maintenance, and Software Management.
 
What specifically does the Journal offer?
Each week you will receive 3 articles on any of our 5 main theme areas (Process, Metrics, Estimation, IT Governance, Education and Training) along with easy to read abstracts plus related website recommendations, book reviews, interviews with world IT leaders, and even promotional giveaways.
 
OK. I'm interested. How do I subscribe?
If you would like to receive a free issue of the IT Metrics and Productivity Journal each week and are not already a subscriber please register at the link below (Register today and you'll be eligible for a free iPod Mini!).
www.compaid.com/subscribe
 
Is there a way to get more information?
For more information on software best practices, CAI, or the IT Metrics and Productivity Institute please contact Mike Milutis, the IT Metrics & Productivity Journal Editor, at: michael_milutis@compaid.com
 
Who is the Journal's Sponsor?
This issue of the IT Metrics and Productivity Journal is sponsored by CAI , world leader in IT performance, productivity, and process.
www.compaid.com
 
   
   
   
For more information on software best practices, CAI, or the ITMPI please contact Michael Milutis, the
IT Metrics and Productivity Journal Editor, at michael_milutis@compaid.com